Are you passionate about hospitality and providing exceptional service? Join Anantara in Nizwa as a Waiter, where you will play a key role in delivering memorable dining experiences to guests while working in a professional, team-oriented environment.
About the Company
Anantara Hotels & Resorts is renowned worldwide for delivering luxury hospitality with pride, integrity, and creativity. The company emphasizes teamwork, guest satisfaction, and innovation, ensuring that every guest receives an extraordinary experience. At Anantara, employees are valued, trained, and encouraged to grow professionally while representing the brand with excellence.
Responsibilities
As a Waiter, your key responsibilities include:
- Collaborate with colleagues across all departments to ensure smooth operations.
- Provide timely, attentive, and professional service to guests.
- Understand and adhere to hotel policies and Standard Operating Procedures (SOPs).
- Maintain full knowledge of hotel services and facilities to answer guest queries.
- Follow all safety policies to maintain a safe work environment.
- Assist with tasks outside normal duties when requested by supervisors.
- Maintain station cleanliness and organization at all times.
- Develop in-depth knowledge of menus and guest preferences.
- Use Point of Sale (POS) equipment accurately and follow related procedures.
- Ensure privacy and security standards are maintained in guest areas.
- Participate in training and meetings to enhance skills and guest satisfaction.
- Properly manage room service trays, condiments, and other service items.
Requirements
- Strong service-minded personality with excellent communication skills.
- Good command of spoken and written English.
- Professional grooming, discipline, and adherence to hotel standards.
- Ability to work effectively as part of a team in a fast-paced environment.
- Willingness to learn and follow standard operating procedures.
Skills
- Exceptional interpersonal and communication abilities.
- Attention to detail and ability to maintain high service standards.
- Teamwork and adaptability in a dynamic hospitality environment.
- Problem-solving skills and initiative to handle guest requests efficiently.
- Knowledge of POS systems and basic hospitality operations.
Benefits
- Opportunity to work with a globally recognized luxury hotel brand.
- Hands-on experience in professional hospitality and guest services.
- Exposure to international standards of service excellence.
- Continuous professional development and training opportunities.
- Dynamic and supportive team environment.
